Posts for 'Devices'

This week we focus on the role of TV operating systems in influencing viewers’ programming choices. Recently Hub Entertainment Research provided insights on OS market share of various streaming media players (Roku’s OS led with a 59% share). Colin shares his experiences searching for TV shows across the big 6 operating systems and how widely the results vary by OS, in turn guiding viewers’ choices. The problem is exacerbated further when searching for over-the-air choices.

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In August Google announced its new Google TV Streamer device along with feature updates for all Google TV devices. To learn more about all of this, Rob Caruso, who leads product management and user experience for Google TV, joins us for an in-depth Q&A.

Rob is especially excited about two features: smart home integration and deeper integration with Google Photos. The former is an extension of the controls in the Google Home app. The latter is part of a trend Rob describes as “ambient computing” with the opportunity to use Gen AI to create new imagery and collections of images on Google TVs.

In addition to these features, we also discussed Freeplay, its newly-named its FAST service, how AI is being used for personalized content recommendations and much more. As Rob describes, Google is in a position to both address mainstream user needs with smart TVs, while also pushing the boundaries to introduce new features and see what new use cases emerge.

It will be interesting to follow how these new features impact Google TV’s market share in smart TVs.

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Four topics for this week’s podcast:

Both Google and Roku announced new streaming media devices this week, with Google launching its Google TV Streamer, which is positioned as the “next generation of Chromecast,” and Roku releasing an updated version of its Roku Ultra. As we discuss, these are two companies at far ends of the TV OS battle, with Google somewhat surprisingly still a laggard, and Roku still a leader.

Next up, Disney+ officially launched its paid sharing globally, following its announcement earlier this year. Disney+ is clearly hoping to emulate the success Netflix had following its rollout of paid sharing, though as we detail, there are important differences between how Disney+ is executing that could lead to much different results.  

Then we discuss a newly announced initiative by Whip Media to bring more transparency to FAST viewership across channels. While this would be a step forward, as Colin explains there are critical challenges to making this a reality.  

Finally, we circle back to a report last Friday about remarks from Netflix’s co-CEO Greg Peters concerning the possibility of the company leaning into live sports. Peters said “never say never” about live sports and with nearly 280 million global subscribers, Netflix would have an immediate impact.

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Four topics for this week’s podcast:

Last week IAB released its new 2024 advertising outlook report based on a survey of media professionals. CTV advertising was at the top of expected gains, revised upward from a 14.5% lift vs. 2023 in IAB’s prior report to 18.4% now. It’s another positive sign for CTV ads and we discuss how big a role political ad spending is playing.

Next up, Comcast’s president shared insights about NBCU’s position in movies and PVOD which were relatively upbeat. While NBCU has had a strong year, as we review, movies still face stiff headwinds.

Third, Charter and AMC signed a new distribution deal that gives many Charter TV subscribers access to the ad-supported version of AMC+. While the deal averts a blackout like the one happening with DIRECTV and Disney currently, Colin and I question whether the deal is sufficiently forward-looking for AMC.

Finally, Colin explains the significance of Amazon introducing TVs that support the NextGen TV standard.

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New research from Inscape analyzing the viewing behavior of 23 million opted-in VIZIO smart TV owners reveals streaming’s ascendance. In Q1 ’24, fully 58% of these viewers only streamed content, up 3 percentage points since Q4 ’23. 38% watched both streaming and pay-TV (cable, satellite and OTA), and just 3% only watched pay-TV. The streaming-only group has increased from 45% in Q4 ’21. We discuss these and other key findings.

Then we turn our attention to Max’s immediate rate increase, announced this week. Of note, only the two ad-free tiers are getting $1 per month increases, while the “Max With Ads” tier will remain $10 per month. As we discuss, this is the latest evidence of how traditionally ad-free streaming services (e.g. Netflix, Disney+, Amazon Prime Video) are incenting subscribers to take ad-supported plans - and why CTV advertising is poised to become more valuable than ever.

Last up we review new research from the American Customer Satisfaction Index showing record-high satisfaction levels for streaming services. Neither of us are surprised, given the strength of streaming’s value proposition. This year Amazon Prime Video topped the satisfaction list, but all streamers perfumed well and were tightly clustered.

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Earlier this week the WSJ reported that Walmart is seeking to acquire VIZIO for over $2 billion. Colin and I discuss the likely strategic rationale behind the deal. We both like the benefits to both companies with grabbing a bigger share of CTV ad spending a big upside.

Meanwhile, the Super Bowl scored a record 123.4 viewers across all platforms according to Paramount. The company also said it was the most-streamed Super Bowl in history, but didn’t disclose how many streamers there actually were. We dig into the numbers and Colin provides his estimates.

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This week on Inside the Stream Colin and I cover a number of different topics that have been in the news. First up, NASCAR has signed new rights deals with TV and streaming partners for nearly $8 billion, a huge increase from its current deals.

Next we discuss new research indicating that non-pay-TV viewers will outpace traditional pay-TV viewers by the end of the year. Then, TikTok is encouraging creators to make longer videos, in a move to compete with YouTube. Last, Hub reports that built-in apps on Smart TVs get greater usage.

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The new Xumo Stream Box from partners Comcast and Charter began rolling out this week. On this week’s Inside the Stream we discuss the new device’s opportunities. Overall it seems like a smart play for the cable TV operators to streamline their device strategy, blending traditional pay-TV with streaming. So within their footprint Xumo Stream Box should find success. However, as we discuss, the box will likely have limited appeal outside of their footprints.

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This week we’re pleased to interview Ben Serridge, Director of Product Management, Google, who is focused on Google TV’s content and monetization. Ben explains what Google TV is and how it’s being positioned in a highly competitive TV OS market. He also details how Google TV is working with various TV OEMs. In particular, Ben emphasizes how Google TV anchors on personalized content recommendations. Key to this is Google TV’s new live guide which just received a big upgrade. Ben also shares what’s ahead for the live guide.

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This week on Inside the Stream we focus on two main topics: first, is Warner Bros. Discovery’s decision to brand/bundle its streaming services under “Max” going to be successful, or is it going to be “Min” (as in have Minimum impact)? There’s little daylight between how Colin and I see things.

Of all the many issues, to me the most worrisome is the fact that the discovery+ library is being thrown into Max for no additional cost. That means WBD assigns its incremental, measurable value in the bundle at $0.

Next we turn our attention to the dynamics in the CTV/device industry. Colin is excited about a new initiative Google unveiled this week, where it provides improved guide/UI access to 800+ FAST channels. Colin sees this as a meaningful competitive differentiator, and believes Google TV / Android TV will grow briskly outside of the U.S. and even gain a few points of market share domestically.

It’s hard to argue against better discovery being valuable, yet I don’t see it as a game-changer in the CTV space, at least domestically, because, well, to start with, very few people actually use Google TV domestically.

In fact, according to insights from Beachfront’s CTV Marketplace for H2 2022, Google TV’s share of impression volume was a measly 1.9%. Meanwhile Roku, the perennial market share leader in the U.S., notched 39.2% of impressions, roughly consistent with the range I’ve seen for Roku for years.

While Colin and I agree that Google TV / YouTube / YouTube TV is a formidable collection of assets for Google, I remain quite sanguine about Roku’s ability to compete in the land of the giants. There have been no shortage of Roku naysayers over the years, since I wrote “Scrappy Roku Makes More Deals, Keeps Elbowing Its Way Into the Big Leagues” back in January, 2013, following a keynote interview I did with CEO/Founder Anthony Wood at NATPE in Miami.

In the 10 years since, Roku has more than held its own, and is arguably the most innovative company in the ad industry. Roku is focused and relentless, and it has a very strong talent bench. As I put it in 2013, Roku remains “more a work horse than a show horse.” As for Google, a sub-2% CTV/device share after all these years? The good news: there (continues to be) really only one way to go from here.

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In October, 2021 Comcast and Sky announced “Sky Glass,” a package including a Sky-branded smart TV, Sky Stream (a streaming satellite TV service) and aggregated CTV apps. Colin was in London this past week attending a conference at which Sky executives spoke - but revealed little information about how Sky Glass is doing.

On this week’s podcast we dive deeply into the Sky Glass model, in which Sky customers either purchase upfront or in 48 monthly installments a smart TV (3 sizes available, 43-inches, 55-inches or 65-inches), then subscribe to a Sky Stream package, and also gain access to built-in apps from third-parties.

Sky Glass immediately intrigued me because it seemed to align with a concept I had been noodling around for the prior 6-9 months: the idea of TV OEMs either giving away smart TVs and/or pricing them so ridiculously low that consumers would be compelled to take the offer.

With each CTV advertising conference I hosted, it was becoming more and more apparent that CTV advertising would continue to boom simply because of linear’s demise and advertisers’ imperative to continue achieving their reach/frequency goals (I have referred to this as the “follow the eyeballs” rocket fuel that has powered CTV’s rise in the past 5 years). That’s all before discussing the targeting, optimization, interactivity and dynamic creative benefits of CTV.

More exciting to me was that it was beginning to become apparent that in the long-term CTV’s success would evolve beyond “follow the eyeballs” to a lower and/or full funnel medium, allowing it to emulate the massively successful playbook that has been run by search and social. Given the choice between selling smart TVs at negative gross margins, or simply giving them away to consumers, with some guaranteed monetization hooks in both high-margin CTV advertising and SVOD/MVPD services, the choice to me seemed relatively straightforward, particularly for certain TV OEMs.

I envisioned a third-party startup in the middle of the action (I subsequently discarded the idea for various reasons).

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This week on Inside the Stream nScreenMedia’s Colin Dixon and I discuss Roku’s Q3 ’22 results which were reported earlier this week. The company had a pretty strong quarter, adding 2.3 million active accounts to reach 65.4 million. Platform revenue, which includes advertising, increased 15% to $670 million. And streaming hours increased by 1.1 billion to 21.9 billion from Q2 ’22.

While the Q3 results showed strong resiliency for Roku, company executives were less upbeat on the earnings call about Q4. While noting that the Q4 holiday season is typically the strongest period for most companies, including Roku, executives expect this year to be different. Roku has already observed a decline in “pretty much every vertical” category of advertisers due to uncertainty about an upcoming recession and is also worried about the impact of inflation on consumer spending, which hurts its device sales.

However Roku continues to benefit from the shift in ad spending from linear to CTV, its international and original programming expansion and a new set of smart home products.

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This week on Inside the Stream nScreenMedia’s Colin Dixon and I discuss the intensifying competition among TV operating systems and in particular why two large TV manufacturers - Samsung and LG - are licensing their TV operating systems to smaller competitors. Earlier this week Samsung announced deals with three manufacturers to license its Tizen OS.

Given the competition, it appears that the primary monetization opportunity is through wider distribution of their respective content services, Samsung TV Plus and LG Channels, to gain more advertising revenue. But as we discuss there are likely other motivations as well.

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Vevo has launched 11 free ad-supported TV (“FAST”) channels within The Roku Channel. FAST channels are free 24/7 programmed linear experiences that can be tuned into by viewers on-demand. Vevo’s new FAST channels are another reminder that CTV viewers have a diverse range of behaviors; sometimes accessing a single “unit” of programming on-demand (e.g. a movie, a TV episode, a music video, etc.) or binge-watching multiple units, or watching on-demand a curated set of programming from a linear TV or FAST channel, or even accessing a scheduled, linear TV experience (most notably sports).

I’ve often thought of FAST channels as analogous to playlists in the audio world and the new Vevo channels feel like they fit that mode. The new channels include  Vevo Pop, Vevo R&B, Vevo Hip Hop, Vevo Reggaeton & Trap, Vevo Country, Vevo Latino, Vevo ‘70s, Vevo ‘80s, Vevo ‘90s, Vevo 2K, and Vevo Holiday, which will be accessible through New Year’s Eve. I sampled a few of the channels and as expected they all played their particular genre seamlessly.

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All of the Cyber Monday and Black Friday deals flying around are reinforcing an idea I’ve been thinking about for much of 2021: not too long from now, some streaming media players/devices will be offered for free to certain consumers under specific circumstances.

There are three fundamental reasons why this is likely to happen 1) The gross profit margins on these players is negligible if not non-existent, 2) The gross margin on advertising revenue for player providers is significant, and likely to strengthen even further, and 3) the entire streaming player / streaming services industry is in a massive land grab that isn’t close to being over.

Following is how I look at the three reasons, and what comes next:

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Welcome to this week’s edition of Inside the Stream, the podcast where nScreenMedia’s Chief Analyst Colin Dixon and I take listeners inside the world of streaming video.

HBO / HBO Max lost 1.8 million subscribers in the U.S. in Q3 2021. On the surface that might seem like a bad thing, especially given how hot the streaming business is these days. But as Colin and I discuss, this week, it’s actually a good thing, as it reflects the rolloff of many millions of subscribers who were acquired via a prior distribution deal with Amazon Channels.

HBO Max has made an intentional decision to focus on a direct-to-consumer strategy, which we think is smart. Back in August, I explained the challenges SVOD services have with third-party distribution, including with Amazon, based on my personal experience subscribing to AMC+ through Amazon.

After talking to industry colleagues since, I’ve become more skeptical about the long-term value to SVOD services in these deals. So a DTV strategy, especially for a big player like HBO Max, seems like the right one. As we also discuss, it’s also a smart move given HBO Max, as part of WarnerMedia, will be merged into Discovery in 2022.

Elsewhere in the podcast we talk about the per subscriber value of the ad-supported vs. ad-free business model, and why I think that in the long-term, the former is far greater in a connected TV dominated world with “full funnel” marketing capabilities. We also dig into HBO Max’s decision to have content parity starting in January between its ad-supported and ad-free tiers. Lots to digest.

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Yesterday’s partnership announcement between Roku and Shopify brings CTV advertising another step closer to realizing its ultimate potential as a full-funnel channel for advertisers. Loyal VideoNuze readers know that I have been advocating for CTV advertising to become full-funnel for a while now (see “How CTV Advertising Can Drive Super Bowl Ads Above $10 Million Per Spot,” “Behold, YouTube,” “The CTV Advertising Flywheel is Here, and It’s Only Going to Accelerate,” and “Connected TV’s Big Opportunity at the Bottom of the Funnel.”).

CTV advertising is of course surging these days, with eMarketer forecasting CTV ads in the U.S. alone will more than double to over $27 billion in 2021. CTV ads are benefiting from proliferating adoption of CTV devices, many new streaming services creating compelling content for audiences, cord-cutting, and massive changes in viewers’ behaviors. Still, when I talk to industry executives, there’s broad consensus that today CTV ad spending is coming mostly from the shift in spending from linear TV to CTV as advertisers seek to maintain their reach and frequency goals. In other words, CTV is mainly a “follow the eyeballs” strategy.

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Ever since Apple started ramping up its investments in original programming there has been lots of speculation about the company’s true motivation for the initiative. Keep up with the competition? Drive more “services” revenues? Burnish its brand? Ensure executives have tickets to award shows and after parties? All of the above? None of the above? Something else?

The most accurate motivation is likely to keep viewers loyal to Apple’s ecosystem and thereby sell more Apple products to them. That’s the conclusion from a compelling new analysis by Kenny Wassus, senior video journalist at the Wall Street Journal, explained in a 7 minute video (see embedded below). Wassus studied which Apple products appeared and how often in five Apple originals, “Defending Jacob,” “The Morning Show,” “Mythic Quest,” “Ted Lasso” and “Trying.” He watched a total of 74 episodes, totaling over 2,600 minutes, logging every Apple product placement.

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Welcome to this week’s edition of Inside the Stream, the podcast where nScreenMedia’s Chief Analyst Colin Dixon and I take listeners inside the world of streaming video.

This week we’re pleased to have as our guest Alan Wolk, who is the Co-Founder and Chief Analyst at TV[R]EV and who is well-known to all of us in the industry. Alan has released a new report, “The Emerging Smart TV Ecosystem,” which is available for complimentary download and was underwritten by LG Ads, Samsung Ads and VIZIO.

In a nutshell, Alan believes smart TV makers “are having a moment.” A key part of our discussion is whether and how quickly smart TVs will supplant streaming sticks and boxes as the primary connected TV device. Alan also shares his predictions and assumptions for how quickly smart TV advertising will grow over the next several years. We also get into the crucial role of improved user interfaces, how the big 3 work with FAST services to attract and retain viewers, and where Amazon’s new Omnia smart TV fits in.

Smart TVs are helping reinvent the living room experience; hopefully our interview provides new insights for how they’re doing so and over what time period their impact will be felt.

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