VideoNuze Posts

Please join me on August 6th at 11am PST / 2pm EST for a complimentary webinar, "Profiting from the Syndicated Video Economy." I'll be sharing thoughts about the trends in broadband video syndication which I first introduced in this post back from March 2008.

Also presenting will be Greg Clayman, Executive Vice President, Digital Distribution and Business Development, MTV Networks, who will explain his company's successful syndication experiences, and Suzanne Johnson, Akamai's, Senior Industry Marketing Manager, who will detail how their offerings are helping facilitate syndication.

It promises to be a packed agenda, full of best practices and useful data. I hope you can join us!

Click here to register

Azuki Systems, a Boston area startup, is poised to ignite the mobile video market with a comprehensive management, publishing and interactivity platform. Mobile video is a space with a lot of buzz, particularly with the recent iPhone launch. However, buzz has not yet translated to anything close to the activity we've seen in broadband as yet.

I spoke with Azuki's VP of Marketing and co-founder John Tremblay and Director of Marketing Communications Laurie Klausner earlier this week to learn more. They are quick to point out the range of issues that has constrained the mobile video market to date: heterogeneous handsets/networks, constrained navigation, slow and inefficient new services creation, download application requirements, lack of interactivity/social media tools, a weak ecosystem and minimal monetization opportunities (that's quite a list...).

Azuki's "MashMedia Platform," a SaaS offering, addresses all of these with a browser-only requirement, meaning content and services can be delivered to 1.8 billion+ handsets immediately(Azuki's estimate). That alone significantly widens the target universe beyond the minority of handsets that today are "video-ready."

But Azuki correctly recognizes that "mobile TV' is not really the market opportunity to chase. Rather, it's the ability to deliver personalized, contextual and snackable video segments that have seamless interactive and social/sharing features. For content providers, Azuki super-charges current WAP offerings. "Facebook-on-your-phone" would be a little inaccurate to describe the experience Azuki enables for both users and content providers, but many elements of web 2.0 and social media have clearly influenced Azuki's product development vision.

John gave me a spin through a sample app created by WheelsTV, an automotive content company. Azuki ingests content from WheelsTV's CMS (or assets could come from a video CMS like thePlatform, Brightcove, etc.), then processes it into media objects. These in turn feed personalized profiles the user can build, or which can help sort content that may have been virally shared by others.

Azuki can use metadata to break down longer segments into mobile-friendly segments, also navigable through a gallery of thumbnails. Posting videos to your Facebook page is one touch away, and videos can be commented on, rated and shared with others through SMS and email. Targeted advertising completes the picture.

Azuki has a big vision which is backed by a blue-chip founding and management team, with past startup successes including ArrowPoint, SightPath, Airvana and Acopia (names very familiar to those in the Boston tech scene). The company will be rolling out beta content and services partners in the coming months, as it pushes toward commercial release later in '08. For content and service providers looking to beef up their mobile video offerings, Azuki is clearly a company to watch.

(Hat tip to Paul Roberts at The 451 Group for steering me to Azuki)

Survey results being released this morning by Frank N. Magid Associates, a research consultancy, and video aggregator Metacafe provide fresh evidence that short-form video dominates online video consumption. Notably, the survey also goes a step further, finding that 28% of respondents who watch online video report watching less TV as a result.

Meanwhile though, on the same day earlier this week that I was talking to Mike Vorhaus, managing director at Magid, and Erick Hachenburg, CEO of Metacafe about this new survey, Mediaweek was reporting a separate Magid survey, commissioned by CBS, which found that "35% of the nearly 50,000 streamers surveyed...reported that they are more likely to view shows on the network as a result of having been exposed to content on the web."

As I learned from Mike, there's no actual contradiction in these 2 surveys' findings, but you do have to squint your eyes a bit to make sure you're understanding the data accurately.

First, the findings on short-form's domination. The Metacafe survey asked respondents about the most commonly viewed types of video and presented them with category choices. The top 5 selected were all short-form oriented: Comedy/jokes/bloopers (37%), music videos (36%), videos shot and uploaded by consumers (33%), news stories (31%) and movie previews (28%). TV shows comes in at #6 (25%), followed by more short-form categories of weather, TV clips and sports clips.

That short-form, snackable video dominates is not really a huge surprise, given YouTube's market share and the preponderance of virally shared clips. Yet Mike emphasized that short-form does not equal UGC, a point that Erick also highlights. Rather, Mike sees short-form as a legitimate alternative entertainment format that creatives are embracing and audiences are adopting. It is causing further audience fragmentation resulting in the TV audience erosion that the survey also uncovered.

Which of course begs how Magid's CBS survey data squares up. Mike explained that the key here is that the CBS survey is based solely on users of CBS.com. These people naturally have a greater affinity for CBS programming and their likelihood of watching CBS shows on TV will be far higher than randomly-selected audiences (such as in the Metacafe survey). Here's the CBS press release for more details.

So the CBS data suggests that networks should be encouraged that streaming their shows builds loyalty and broadcast viewership, and therefore that they should keep on doing it. Nevertheless they need to be mindful that their shows now compete in a far larger universe of video choices, and that short-form - as a new genre - is something they too should be looking to exploit. Appropriately, all the networks, and many studios, are doing exactly that.

There is no shortage of research concerning consumer media behavior floating around these days. As the two Magid surveys show, superficially data may appear to be conflicting, though in reality it is not. Observers need to make sure they're digging in, and taking away the right lessons.

What do you think? Post a comment now!

thePlatform, the video management/publishing company that's been a part of Comcast since early '06, had a very good day yesterday. First it jointly announced with Time Warner Cable a deal to power the #2 cable operator's Road Runner portal. And the Wall Street Journal ran a story stating that it has also signed deals with the cable industry's #3 player Cox Communications and #5 player, Cablevision Systems, which thePlatform corroborates.

Netting all this out, thePlatform will now power 4 of the top 5 cable industry's broadband portals (all except Charter Communications), with a total reach exceeding 28 million broadband homes, according to data collected by Leichtman Research Group. That also equals approximately 44% of all broadband homes in the U.S. And it's a fair bet that thePlatform's industry penetration will further grow.

I caught up with Ian Blaine, thePlatform's CEO yesterday to learn a little more about the deals and whether the industry's semi-standardization around one broadband video management platform harkens a serious, and I'd argue overdue, industry push into broadband video delivery.

Ian noted that of its various customer deals, the ones with distributors like these are particularly valuable because of their potential for "network effects." This concept means that content and application providers are more likely to also adopt thePlatform if their key distributors are already using it themselves. Ian's point is very valid, as I constantly hear from content providers about the costs of complexity in dealing with multiple distributors and their varying management platforms. Yet the potential is only realized if the distributors actually build out and promote their services, offering sizable audiences to would-be content partners.

This of course has been the aching issue in the cable industry. While they've had their portal plays for years, they've been eclipsed in the hearts and minds of users by upstarts ranging from YouTube to Hulu to Metacafe to countless others, each now drawing millions of visitors each month. While solidly utilitarian, cable's portals (with the possible exception of Comcast's Fancast) are not generally regarded as go-to places for high-quality, or even UGC video. That's been a real missed opportunity.

Ian thinks the industry is experiencing an awakening of sorts, now recognizing the massive potential it's sitting on. This includes its content relationships, network ownership and huge customer reach. Of course, all of this was plainly visible in 1998 as broadband was first taking off, yet here we are 10 years later, and it somehow seems discordant to think the industry is only now grasping its strategic strengths.

Some would explain this as the cable industry being more of a "fast follower" than a true pioneer, a posture that has helped the industry avoid hyped-up and costly opportunities others have chased to their early graves. Others would offer a less charitable explanation: the industry's executives have either been asleep at the switch, overly focused on defending traditional closed video models against open broadband's incursion, or both.

In truth, and as I've mentioned repeatedly, the broadband video industry is still very early in its development, making a "fast follower" strategy still quite viable. Semi-standardization on thePlatform gives the industry a huge potential advantage in attracting content providers. It also gives the industry a more streamlined mechanism for bridging broadband video over to the TV, an area of intense interest now being pursued by juggernauts including Microsoft, Apple, Sony, Panasonic and others.

Late last week, WebTrends, the long-time player in web analytics, announced an important improvement in its video measurement capabilities. The company introduced a rich media plug-in that is compatible with most video formats (Flash, Silverlight, WMP, Real, etc.) providing customers with deeper understanding of users' behavior with video. I had a quick chat with Roger Corvill and Sean Browning at WebTrends to learn more.

Most everyone who has ever worked in any online business has likely had contact with WebTrends and other analytics packages like Omniture and Google Analytics. All of these provide valuable insight about site traffic, page usage, clickstream data, referring links and the like.

But the massive explosion of video has introduced new complexity in the analytics world because video is a new media type requiring unique measurement capabilities. Relevant video metrics include things like abandonment rates, rewind/resume behavior, and conversion rates on offers. As user engagement shifts to video, publishers require the same degree of insight as they've come to expect in the HTML world.

Roger and Sean said customers have been expressing these kinds of needs to them as they are urgently focused on how best to monetize their video efforts. This synchs with what I hear often from content executives; they're excited about the opportunity to be more data-driven in both their programming decisions and monetization strategies.

In ad-supported video alone, there are a bewildering array of ad formats and implementation models, with varying impacts on the user's experience. This is the crux of today's experimentation: which ad model results in optimal consumption and monetization. I think of these attributes mapped on an XY chart, with the goal to operate as far out to the right corner as possible (i.e. high consumption AND high monetization). But this can only happen with solid underlying measurement.

Until now, WebTrends customers had to customize in order to get deep video-related stats; now they will be available out of the box. One limitation, at least for now, is that WebTrends only measures video consumption on-site. That means that as video is virally spread though embedding, emailing and syndication WebTrends doesn't yet keep track. That's an important limitation given how viral video consumption is. This is a key feature that Visible Measures, a video analytics startup which I've written about previously, has focused on.

Still, just gaining greater insight about how visitors engage with on-site video is a great leap forward, and one which WebTrends customers will no doubt welcome.

Another sign of video advertising's continued growth is that video ad network YuMe has broken into comScore Media Metrix's Ad Focus top 10, reaching almost 135 million unique visitors in June. The full stats are in this comScore release. While obviously a big win for YuMe (which I've previously written about here), a larger point that I think is worth noting is that this demonstrates how pervasive broadband video is becoming for all publishers. Going forward I expect YuMe's reach to continue to rise, and also for other video ad networks to keep moving up comScore's list.

Competition continues to intensify in the already-crowded video content management/platform space, with additional players continuing to hit my radar. The latest is VMIX, which contacted me after I posted my recent summary of all the companies operating in this space. I got a briefing from CEO Mike Glickenhaus, CTO/founder Greg Kostello and VP Marketing Jennifer Juckett.

VMIX has actually been around since 2005, and has built a healthy roster of customers, mainly, but not exclusively in the local media space. Operating purely as a white-label SaaS provider, its CORE media management platform now powers over 200 sites' video and multimedia offerings, reaching 60 million+ unique visitors/mo. Examples are regional sites such as McClatchy's KansasCity.com, Lee Enterprises' StlToday.com and Landmark's HamptonRoads.com along with others such as American Cancer Society's SharingHope.tv.

Given how crowded the space is, I'm always interested in how video platform companies articulate their points of differentiation. In this case Mike outlined several ways starting with the idea that VMIX's sale focuses on revenue generation for local media companies, rather than technology adoption. Mike has a long executive career in local media, and explained that traditionally revenue generation has been the prism through which technology decisions are made; this is no doubt truer than ever in a difficult economy.

VMIX backs up this positioning with a professional services team that helps structure sponsorship programs for its customers, also helping train them in how to sell video. Note this is a tactic that WorldNow, the leading video platform company in local media space uses as well. This angle makes sense to me - as an industry executive recently said to me, "Revenue generation never gets commoditized."

Beyond revenue, VMIX also emphasizes its UGC capabilities. UGC is scary, unmanaged terrain for most media companies and so VMIX has staffed up a human reviewing process to filter each piece of user-generated content uploaded to its customers' sites. That may seem a bit daunting, but the payoff is that these local media companies are able to broaden their news-gathering nets, at a time when newsroom headcount is shrinking (for one example of UGC is being mixed with professional video, see what CNN is doing with its iReport series). One last differentiator is VMIX's "Marketplace" where it offers third party video to its customers on an ad inventory sharing basis.