Yesterday at the Cable Show in Boston, I interviewed David Preschlack, who is EVP of Affiliate Sales and Marketing for Disney/ESPN Media Networks, and one of the company's point people on its WatchESPN TV Everywhere efforts. As you'll see, David is very bullish on TV Everywhere, calling it the pay-TV industry's "most strategic initiative."
WatchESPN is now available to 40 million U.S. homes, with 8 million downloads to date. David sees customer education as a critical step to broadening its adoption. One key improvement for WatchESPN has been reducing the authentication process from 14 steps 2 1/2 years ago to just 3 steps today. As David explains, the company has also gotten more adept at messaging throughout the process, to help engender subscriber trust. Coming next is WatchDisney, which will offer the company's kids programming on multiple devices for linear and on-demand viewing. Watch the video (8 minutes, 54 seconds).