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Google's Fiber-to-the-Home Experiment Could Cost $750 Million or More


Wednesday, February 10, 2010, 06:57 PM ET
posted by: Will Richmond

I hope for Google's sake that it understands the cost to build its 1 gigabit/second ultra high-speed fiber network experiment announced today could be $750 million or more. Even for Google that's a very big number, especially considering the company has said it has no intention of actually pursuing this as a business. Of course, we don't know exactly what Google is forecasting its project costs to be, but using Verizon's FiOS numbers wouldn't be a bad starting point to do the math. So here goes.

Google said it would offer the gigabit service to between 50,000 and 500,000 people. Let's start at the high end of that range. Verizon has disclosed that it will spend $18 billion to pass approximately 18 million homes in its footprint with its FiOS fiber-to-the-home network. It's not fair to do a straight average and assume that Verizon is still paying $1,000/home passed given that its costs have no doubt declined over the years. However, in Google's case, since it has approximately zero experience laying fiber in neighborhoods, and won't get the same level of vendor discounts that Verizon enjoys, it is probably fair to assume Google will spend at least $1,000 per home passed. So if it goes all the way to 500,000 homes, that's $500 million in neighborhood build-out costs.

But that's only to wire the neighborhoods, then the service has to be deployed in the homes themselves. That means in-home wiring, on-premise equipment, labor, trucks, insurance, overhead, etc. Estimates for Verizon's per home cost vary, but $500 is in the range often cited. In Verizon's case they're also deploying a set-top box to deliver TV, which Google hasn't announced plans to do (more on that below), so that cost should be deducted. But on the flip side, once again, because Google has never wired a consumer's home (that I'm aware of anyway) it has a steep learning curve ahead of it, meaning its costs could be much higher than Verizon's.

But to make things easy, let's just use the $500 per installed home. So 500,000 homes at $500 apiece, another $250 million for the project. Add it to the $500 million for the neighborhood build-outs and the total is $750 million. This assumes Google decides to go all the way to 500,000. Obviously if it stopped at 50,000, the costs would be a lot lower.

However, there's another big caveat that could drive Google's costs far higher: passing 500,000 homes does not equal having 500,000 customers. It's impossible to predict what percentage of a community's residents would take the Google experimental service. One way of thinking about it is that around 65% of American homes currently subscribe to broadband Internet service. What percentage of those will Google lure? Say it's around 15%. So in a community with 100,000 residents for example, Google may get only get 9,750 people to take its gigabit service (100,000*.65*.15). That means Google may need to pass fiber by 10 homes for every one it gets as a participant in its experiment. Put another way, the $500 million homes passed budget could increase by a factor of 10x. (In case you're wondering, by comparison, Google's 2009 net income was $6.5 billion.) Each subscriber's home would have cost Google approximately $10,750 to connect.

Executives at cable operators and telcos - who build and operate residential networks for a living - are very familiar with modeling network deployment costs. But I wonder, how familiar do you think Google is? Does it know what it has bitten off here? And for what benefit exactly - to test next-generation apps? Hmm. Everyone knows video is the biggest bandwidth hog; an expensive experiment isn't going to change that. And also remember, Google only plans to sell broadband Internet access, not a full bundle with TV or voice. It says it will do this at competitive prices, which means around $50-$100/mo. At these revenue levels and with operating costs that I haven't even mentioned, it's inconceivable to me that there's a positive business case for Google's gigabit experiment.

I'm all for innovation and for pushing competitors along. But Google's experiment really has me scratching my head. No doubt the folks at Verizon, Comcast and other big broadband ISPs are wondering as well. It's one thing for Google to throw $2.5-$3 million at a 52-second Super Bowl ad, but quite another to be contemplating a $750 million experiment with ambiguous goals. What am I missing?

What do you think? Post a comment now (no sign-in required).


Categories: Broadband ISPs, Technology

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20 Comments posted


Brian Ales
Thursday, February 11, 2010, 11:29 ET
No doubt the VideoNuze (incumbent MSO/Telco) constituency agrees with your take on this, but I don't think it's primarily about getting into this business (unless they have to).
What you've neglected to mention how far the US lags behind other countries in terms of broadband performance, and how better (and neutral!) internet access a *crucial* piece of the bigger Chrome OS picture for Google - that's (IMO) what this is about; that's what their focus is.

new_media
Thursday, February 11, 2010, 11:35 ET
it's cheaper than buying comast, isnt it?

Teaton
Thursday, February 11, 2010, 11:59 ET
I know they use the term Fiber to the home in the blog notes, but these speeds are capable over Coax. Google could partner with an existing regional cable provider for the home connection/infrastructure and just replace head end equipment for the experiment. This may reduce your cost estimates.

onthefence
Thursday, February 11, 2010, 12:10 ET
Google has already succeeded in opening up the conversation about what ISPs are not doing to help the internet along. The oldschool style business models are not going to work if we want the continued growth of the internet. Everything is hampered by speed and accessibility. I would interpret this as posturing. Plus, if they can show what is possible with 1 gigabit speeds, even with 1,000 people, they will succeed in transforming our current idea of what the internet "is" to people. And that is pretty valuable.

Busy bee
Thursday, February 11, 2010, 12:15 ET
So Google comes to my house, my neighbourhood, and says "Do you want to be part of our experiment to transform the delivery of the internet in this country - and probably around the world?" ... and my answer is - "No"? I think not. The point is it depends on the neighbourhood.

JP
Thursday, February 11, 2010, 01:09 ET
Their costs will also hinge on number of people per drop. Recall that they open the announcement with a commercial/medial scenario, not a residential application so that density would likely be much higher than residential.

Even a single order of magnitude gain in density would drop their costs dramatically.

That doesn't make for as good a headline as $750M, though...

Liz
Thursday, February 11, 2010, 01:18 ET
This calculations fall apart if the rollout is in high density (multi-family) homes. E.g., NY and other cities

Thursday, February 11, 2010, 01:40 ET
A few responses:

@ Brian Ales – U.S. broadband performance vs. rest of world is a tricky comparison. Countries like Korea and Japan often cited as having better broadband benefit from dramatically higher population densities (i.e. housing is more vertically built-out whereas the U.S. is more horizontally built-out). That changes the deployment costs for ISPs significantly.

@Teaton – I don’t think it’s realistic that any cable provider is going to partner with Google on this. There’s no benefit to them.

@onthefence – Agreed, Google now has everyone talking. But to make this more than a stunt they’re going to have to show some really compelling results. Meanwhile, everyone likes to dump on cable and telco broadband ISPs. But the reality is that 15 years ago, when I was involved with the first cable modem launches, we were offering 1.5 mbps (which of course blew away 64 kbps or 128 kbps dial-up modems). Now cable operators are offering 10, 50 and even 100 mbps services. That feels like pretty decent progress to me. And note all these networks are privately financed – no government subsidies involved.

@JP and Liz – Yes, there are many variables in the calculations that I shared, but I stand by them as a pretty good as a starting point. (Liz –remember that Verizon’s numbers assume some high-density communities as well.) I’ve received a few emails this morning from network experts who believe these estimates are actually LOW and that Google would be hard-pressed to meet them. Only Google (hopefully) knows the potential project costs. One thing’s for sure – they’re very significant.

Jim Davis
Thursday, February 11, 2010, 02:38 ET
Why assume a wireline deployment? They invested in Clearwire, and could conceivably get the speeds they are talking about with WiMax.

Thursday, February 11, 2010, 03:07 ET
@Jim Davis - The Google post is titled "Think big with a gig: Our experimental fiber network" and doesn't mention wireless at all. It also specifically says "fiber-to-the-home connections" so they seem pretty clear about their plans. See http://googleblog.blogspot.com/2010/02/think-big-with-gig-our-experimental.html

Brian Ales
Thursday, February 11, 2010, 03:17 ET
Point taken that government subsidies should be taken into account when making country-country broadband comparisons. However, the mere fact that premium 10/50/100 mbps tiers exist out there doesn't mitigate the fact that the average US subscriber is getting much less speed than that - 3.9 the last time I checked (a less impressive improvement over 15 years).
My main point, though, is that this is really all about Google's planned Chrome OS (http://tinyurl.com/y8cfqxr). Chrome OS is so lightweight, it's essentially a browser-in-a-box: utterly dependent on internet access. This OS is a huge deal for Google, so be ready for them to be willing to spend a *lot* of money (if they have to) in order to bring US broadband performance at least up to par, and preferably beyond that. For what it's worth, they're doing the same thing with DNS, for much the same reasons (http://tinyurl.com/yjcezc6).

Henry
Thursday, February 11, 2010, 03:40 ET
a $500 Million dollar product experiment is in line with what companies with 25B in the bank and a market cap of $170B do to move the industry in the direction they want. Even if they have no business model they should be able to sell whatever they built out and recoup most of their investment.
the biggest threat to Goog is a bandwidth shaped Internet. The greatest value to GOOG is lots of bandwidth where they can redirect and deliver content and advertising to the eyeballs using their search engine. This is a great investment on their part even if it's only a PR investment or a short term investment to get the ISP to accelerate great bandwidth deployment.

Brian Ales
Thursday, February 11, 2010, 04:00 ET
@Henry - US broadband speeds aren't much to crow about, but delivering the search-driven text ads that built the Google of today is something we already have enough pipe for now. This is instead about the Google of tomorrow (or at least Google's hopes for the Google of tomorrow) - cloud computing, Google Apps, Chrome OS, etc.

This which will require a new internet access paradigm - not only faster, but much less downstream-optimized than it is today.

Jim Davis
Thursday, February 11, 2010, 05:26 ET
Indeed they do sound like they want to wire homes...my bad. which doesn't make a lot of sense since they plunked $500m into wireless...heck, I guess if you generate that much cash, you don't have to make sense.

Friday, February 12, 2010, 07:36 ET
@ Henry – You’re going to have to help me out here – can you share an example of a company in the $25 billion revenue range that spent $500 million or more on a product experiment that it has no intention of turning into a business and is solely looking at as a way to move the industry in a direction they want? I have to say, I’m not familiar with any. Even for companies of this size, $500 million would be considered a significant product development program, with clear revenue objectives attached to it!

onthefence
Friday, February 12, 2010, 01:57 ET
Cable does deserve some "credit" for advancing speeds of the internet in a time when things were just beginning, although would you say all their line runs through private property or public property as well? You won't convince me they did in it for altruistic purposes either nor do I believe Google is although that's what their PR division would like the consumer to think. They're just calculated business decisions, for Google, I believe the boardroom selling point is called synergy.

Looking at the big picture, Google seems to be trying to learn from other two big tech names, namely Microsoft and Apple. With Microsoft, you have scale, and things are offered cheap, subsidized, but not a very grand user experience. With Apple, you pay a premium, but you have a highly-controlled ecosystem that a much more manicured user-experience that leaves the general user base feeling better about their tech life.

Google is trying to offer a streamlined, simple interface to the masses at a low cost to make it accessible. They believe the best way to do this is to control the top-level systems that would enable them to do this, which is why they are also getting into DNS (as another commenter stated) and their own browser based OS. Their plan is clear.

What is unclear is if their jack of all trades, master of none approach will succeed. My guess is that they will not get mired in the same problems that Apple & Microsoft have, but they will fall prey to new ones.

Karen
Friday, February 12, 2010, 03:27 ET
Will - I bet if Google came to your neighborhood, you would be one of the first subscribers!

Not sure why everyone is so critical. I give Google kiddos. They are attempting to make our broadband access better.

It's their money after all. Not yours.

Friday, February 12, 2010, 10:24 ET
@Karen - I'll admit, I'd be sorely tempted by a gigabit offer from Google! Then again, how much will it cost me? I'd be breaking out of my triple play Comcast bundle for starters so my voice and video charges will increase. And what's the install cost? And how long is this "experiment" going to run, so would I be able to actually get used to having it?

I could already get faster service from Verizon but they haven't convinced me to switch. So even for the earliest adopters, this isn't a layup. That's why I suggested maybe Google would get 15% of current broadband subs in communities they build in. But who knows?

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